Then I keep it running

Not straight away, because the plans are for sites on my stack. The first step is a refresh from $1,500, which brings your site up to my standards and moves it onto hosting I manage, and after that every plan on this page is open to you.

Email me and I reply within 24 business hours, and a site that is down goes to the front of the queue. On the Care Plan I restore from backup, roll back a bad update or fix the cause as part of the plan. If the break is caused by a major WordPress or plugin failure that needs real rebuilding, I explain what happened first and quote that work separately before I touch anything.

WordPress hosting and care is invoiced monthly in advance by Brella Tech, the hosting partner I work with, so you will see their name on that invoice while I still manage the site. Every other recurring plan is invoiced by me, quarterly in advance, and domains are invoiced yearly.

Yes. Monthly hosting and care stops at the end of the month you cancel in, and quarterly plans run to the end of the quarter you have already paid for. If you are on a 12-month payment plan for a build, the Care Plan runs for the full term because it is part of that agreement. Whenever you leave, the site, the domain and your accounts go with you, as they have been in your name since final payment.

A content update is a change to something already on the site, such as new prices, new photos, a new team member, updated opening hours or a rewritten paragraph, which you send me rough and I put up matched to the rest of the site. Within reason means about two hours of my time a month, which covers most businesses easily, and quiet months balance busy ones; if a month needs a lot more than that, I tell you before I start and quote the extra. A new main page, a new feature such as a booking system, or a blog post written from scratch is not a content update, so those are quoted or belong to a marketing plan. Social posts are their own add-on, Social Updates, from $50 a month.

Yes. Every static site I build comes with the Care + Content Bundle at $100 a month, and it is not optional because a static site is built for me to edit. Hosting is included in that price, and since there are no plugins or core updates to run on a static site, the plan covers monitoring, backups, checks, support and your content updates. The site is yours on final payment, so if you ever leave you take the files with you and the bundle simply stops.

WordPress if you want to edit text, images or blog posts yourself, and always if you sell online. Static if you would rather I did the updates, because it costs less upfront, builds faster and comes with the Care + Content Bundle so nothing waits on you. Both are covered by a plan on this page, and the full trade-off is on the Websites page.

No. I used to offer a lower level with less management and I have retired it, because a site with no one checking the updates is the one that goes down. $44 a month is now the standard for every WordPress site I look after.